Before a provider admin presses “Start Application” to begin the renewal, staff are required to do their annual consent form and submit their fingerprints every 3 years. It's recommended that any changes to the Associated Educator roster be submitted prior to starting the application to avoid the need to refresh it. However, if you receive an error message during the submission of the application due to outdated information conflicting with what’s on your current roster, please refresh the application by do the following:
Click “Change Application Type” at the bottom of the renewal application
Select “Renew”
Click “Change”
Then click “Save” next to the “Change Application Type” button
This will refresh the application and the “Educators” section only. If there’s also any changes performed by tech support or licensing to the application prior to submission, refreshing the application should apply those changes and allow the application to submit.
Note: For those looking to renew their license that’s about to expire, please select “Renew”. If you select “Update” instead, this will only submit minor changes to the application and will require the application be approved or rejected by your licensing consultantbefore you’re given a chance to do a different application via “Start Application”. Don’t select “New” unless the child care facility has changed addresses, the owner of a licensed home changed, or the church's information/ 501(c)3 has changed. The “New” option is for assigning a new license number, certification, registration, or exemption to the facility. It also requires the program to go through the same checks and inspections a new child care program would.