Closure Dates
The Closure Dates section of the Parent Provider Portal (PPP) portal is where provider administrators put in the days their child care facility is closed. Provider administrators may need to close their child care facility for a number of reasons (ex: professional development, vacation, medical or life emergency, weather-related issues, etc.).
Paid vs. Non-Paid Closures
Providers have 16 paid closure days per calendar year that they can use at their discretion when the program is closed for the day and they still expect payment. If they are closed the entire week and expect full payment, they will need to use five (5) paid closure days.
When non-paid closures are selected, the provider's payment for that week will be reduced by one-fifth (1/5) of their weekly subsidy reimbursement amount per day marked as non-paid.
The intent of non-paid closures is for occasional planned or unplanned closures when paired with a regular payment. They should not be used for periods when a provider is closed and should not have had vouchers assigned.
Providers who are closed for summer or extended periods should not use non-paid closures. The vouchers should be adjusted to reflect the correct dates of enrollment. Providers should report these changes on the Roster Clean Up form. Providers should not enter non-paid closures just to submit periods that have vouchers assigned in error.
Note: The number of closure dates can be found under Saved Closures. Paid closures start over at the start of each calendar year. To receive payment when the facility is closed, providers must use their Paid Closures (PC) before using Non-Paid Closures (NP).
